OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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OpenAthens

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    IPv6 support for OpenAthens

    We were notified by a few vendors that their platform now relies on IPv6 for access while OpenAthens currently supports IPv4 only and have no plans to implement it at this time. This creates access failures as more vendors and networks transition ...
    9 days ago in Librarians / Accessing resources / Proxy 1 Feedback wanted

    The Authentication "Holy Grail": Collaborate Toward a Means for Users to Access Content Across Multiple Affiliations

    As OpenAthens gains marketshare in the library authentication landscape, it has become highly likely, especially in consortial environments, that a library user may belong to 2 or more organizations that use OpenAthens as the primary means of auth...
    18 days ago in Librarians / Accessing resources / Library/web portal / MyAthens / Org discovery (Wayfinder) / Overall usability 0 Feedback wanted

    Referring URL in error messages

    Users often screenshot the error message they get from OpenAthens but neglect to tell us which platform they were trying to access a resource through - just being able to see what URL they were trying to access would shorten resolution and diagnos...
    7 months ago in Librarians 1 Feedback wanted

    Ability to apply IP authentication to OpenAthens admin login in addition to username/password

    Currently, login to the OpenAthens admin portal is available via username and password only. The customer would like the option to add IP authentication as an additional security measure. This way, even if the username and password are compromised...
    9 months ago in Librarians / Administrators 2 Feedback wanted

    Expand scheduled reports to include Annual, Biannual and quarterly reports.

    We need to report on time segments larger than a week or a month. It would be great to be able to schedule these Annually, Biannually, and Quarterly.
    about 2 months ago in Librarians / Reporting 1 Feedback wanted

    A way to add alternative organisation names for use in discovery

    My users know their organisation by many acronyms and abbreviations. It'd be great if there were a way to add these to the find-my-organisation search.
    6 months ago in Librarians / Accessing resources / Org discovery (Wayfinder) 1 Feedback wanted

    Admin access via SSO for security purposes

    For security purposes our company would require to access to the OpenAthens admin portal via SSO. We know that this feature is not available at the moment and that the access is only available via username and password. Are you planning to impleme...
    11 months ago in Librarians / Administrators 3 Feedback wanted

    To implement a third-level breakdown in reporting as the current OpenAthens reports only offer a two-level resource breakdown, which limits the depth of analysis.

    We require a consolidated report that includes Resource Name, Username, PG Code, and Usage Count, based on unique users, for analysis. Currently, there is no overlap between the reports that would allow for an XLOOKUP to merge PG Code or Username.
    7 months ago in Librarians / Reporting 2 Feedback wanted

    Improve "Save" UX across multiple features and functionality, but especially with suborg mapping

    This problem is frequent across the OpenAthens admin landscape, but it is especially cumbersome in Connections>Organizations>Mapping. In the context of our consortium, we have 60 public libraries on a single connection. Those suborgs are map...
    about 1 month ago in Librarians / Org information / Overall usability  / User accounts and permission sets 0 Feedback wanted

    Auto-update certificates for 1:1 connections

    Our customers who utilize 1:1 connections create enterprise apps in Entra and periodically the X509 certificates expire. We currently ask them to send us updated metadata xml with the new x509 certificate, then we manually upload the new metadata ...
    3 months ago in Publishers / Keystone configuration 0 Feedback wanted