OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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Librarians

    Showing 44

    Admin access via SSO for security purposes

    For security purposes our company would require to access to the OpenAthens admin portal via SSO. We know that this feature is not available at the moment and that the access is only available via username and password. Are you planning to impleme...
    about 1 year ago in Librarians / Administrators 6 Feedback wanted

    To implement a third-level breakdown in reporting as the current OpenAthens reports only offer a two-level resource breakdown, which limits the depth of analysis.

    We require a consolidated report that includes Resource Name, Username, PG Code, and Usage Count, based on unique users, for analysis. Currently, there is no overlap between the reports that would allow for an XLOOKUP to merge PG Code or Username.
    9 months ago in Librarians / Reporting 3 Feedback wanted

    Referring URL in error messages

    Users often screenshot the error message they get from OpenAthens but neglect to tell us which platform they were trying to access a resource through - just being able to see what URL they were trying to access would shorten resolution and diagnos...
    9 months ago in Librarians 1 Feedback wanted

    Ability to apply IP authentication to OpenAthens admin login in addition to username/password

    Currently, login to the OpenAthens admin portal is available via username and password only. The customer would like the option to add IP authentication as an additional security measure. This way, even if the username and password are compromised...
    10 months ago in Librarians / Administrators 2 Feedback wanted

    Resource Catalog Export with Direct URLs

    Allow allocated resources to be exported with direct URLs.
    about 1 year ago in Librarians / Resource catalogue 2 Feedback wanted

    A way to add alternative organisation names for use in discovery

    My users know their organisation by many acronyms and abbreviations. It'd be great if there were a way to add these to the find-my-organisation search.
    7 months ago in Librarians / Accessing resources / Org discovery (Wayfinder) 1 Feedback wanted

    OpenAthens customise error message

    Hi, We have realised we have the opportunity to customise our OpenAthens error message. This message is the one that appears whenever someone tries to access a resource they don't have access to, for various reasons. However, the way we can do thi...
    8 months ago in Librarians / Administrators 0 Feedback wanted

    Add Error Template for "Mandatory attribute (unique user) not provided"

    Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message: Error message title...
    10 months ago in Librarians / OpenAthens support 2 Feedback wanted

    notification any time a new resource gets added to Compatible Providers search

    It would be great to have a way to get a notification any time a new resource gets added or updated in the Compatible Providers search. I want to know when new cards are added so I can proactively see if I need to allocate them. https://www.openat...
    10 months ago in Librarians / Resource catalogue 0 Feedback wanted

    See more than just one year's usage at a time in Reports

    In Reports > Data explorer > Resources > Usage, you can only see one year's worth of usage at a time. If you want more than just one year's usage, you have to update the start and end dates, download the report, update the start and end d...
    11 months ago in Librarians / Reporting 0 Feedback wanted