OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

ADD A NEW IDEA

All ideas

Admin access via SSO for security purposes

For security purposes our company would require to access to the OpenAthens admin portal via SSO. We know that this feature is not available at the moment and that the access is only available via username and password. Are you planning to impleme...
about 1 year ago in Librarians / Administrators Feedback wanted

Resource Catalog Export with Direct URLs

Allow allocated resources to be exported with direct URLs.
over 1 year ago in Librarians / Resource catalogue Feedback wanted

Referring URL in error messages

Users often screenshot the error message they get from OpenAthens but neglect to tell us which platform they were trying to access a resource through - just being able to see what URL they were trying to access would shorten resolution and diagnos...
11 months ago in Librarians Feedback wanted

To implement a third-level breakdown in reporting as the current OpenAthens reports only offer a two-level resource breakdown, which limits the depth of analysis.

We require a consolidated report that includes Resource Name, Username, PG Code, and Usage Count, based on unique users, for analysis. Currently, there is no overlap between the reports that would allow for an XLOOKUP to merge PG Code or Username.
11 months ago in Librarians / Reporting Feedback wanted

Ability to apply IP authentication to OpenAthens admin login in addition to username/password

Currently, login to the OpenAthens admin portal is available via username and password only. The customer would like the option to add IP authentication as an additional security measure. This way, even if the username and password are compromised...
about 1 year ago in Librarians / Administrators Feedback wanted

A way to add alternative organisation names for use in discovery

My users know their organisation by many acronyms and abbreviations. It'd be great if there were a way to add these to the find-my-organisation search.
9 months ago in Librarians / Accessing resources / Org discovery (Wayfinder) Feedback wanted

Customizable authentication page branding (HTML editor - more flexible CSS branding)

Provide more flexible out-of-the-box branding customization for the authentication point (similar to EZProxy), ideally via a HTML editor or support for uploaded CSS/HTML files. At a minimum, libraries should be able to replace all the English text...
24 days ago in Librarians / Accessing resources / Documentation / Org discovery (Wayfinder) Feedback wanted

Ability to copy existing permission set

USE CASE:We sometimes need to ‘duplicate’ a permission set when established clients need to change group/statistics OR purchases a new resource that needs to be 'limited' to a new group. CURRENT FUNCTIONALITY:There is no ‘duplicate this permission...
about 2 months ago in Librarians / User accounts and permission sets Feedback wanted

Add Error Template for "Mandatory attribute (unique user) not provided"

Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message: Error message title...
about 1 year ago in Librarians / OpenAthens support Feedback wanted

A Clear Pathway/Hub for Consistent Communications from Vendors to OpenAthens Regarding Platform Changes and Proxy Updates

We know that vendors make frequent platform changes. In the past two months, I have worked with two vendors directly who had no idea that during and after platform changes, updates are likely needed for the OpenAthens managed proxy. Vendors to not...
about 2 months ago in Librarians / Proxy Feedback wanted