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OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

Status Feedback wanted
Workspace Librarians
Created by Guest
Created on Jan 8, 2025

Bypass organization or OpenAthens login page

When our users are prompted to log in, they must select our organization or OpenAthens as a choice for authentication, and we would prefer that they never see this page. We do not want them to have the choice to select OpenAthens. Our users do not know what OpenAthens is, the page does not look like any of our other organization webpages (this can seem confusing to our users who are new to navigating the library's resources), and so this is just an additional impediment for our users as they try to find the resources they require. To us, this page is a hinderance and it represents one more opportunity for our users to turn away or to assume they are not looking in the correct place.


We provide in-house education on this topic, but it would be simpler and easier for our users to never have to make the selection in the first place or to have to click through that additional screen. While I understand that other organizations may need that functionality, it would be nice for organizations who do not need it to bypass that page. Thank you for your consideration.

Is this currently impacting your ability to use OpenAthens effectively? Yes
Idea type Day-to-day tasks/actions improvements
  • Attach files
  • Guest
    Reply
    |
    Jan 24, 2025

    This is an urgent necessity for many institutions. I see this branching into possibly two enhancements. The first would simply allow institutions that do not use local OpenAthens accounts to bypass this selection page. (I've assumed that this was already possible, but apparently not?) The second would allow institutions to designate one login method as primary and thus this page would be bypassed under normal circumstances. A unique URL would then be designated for each alternative login method, which could be shared with the users who need that method.

  • Guest
    Reply
    |
    Jan 10, 2025

    I like the idea of letting an organization choose to bypass the option to select the organization. There's another entity using a similar name to ours and it can cause confusion.

  • Admin
    Sarah Underwood
    Reply
    |
    Jan 9, 2025

    Comment from listserv:

    That’s not an issue for us as it helps when the users have access to multiple collections because they work for us but study with someone else etc. I always teach them that OA is like a front door and behind every door you have different orgs resources.

  • Admin
    Sarah Underwood
    Reply
    |
    Jan 9, 2025

    Comment from listserv thread:

    Stop mucking about with getting users to select their organisation, and make everything WAYFless. The correct authentication is already built in to the OpenAthens username, so there is no need to get people to select an organisation.

  • Admin
    Sarah Underwood
    Reply
    |
    Jan 9, 2025

    Comment from listserv thread:

    Well of course some libraries need to offer the choice screen because they are using one OpenAthens instance for multiple user groups/institutional affiliations.

    But perhaps adding functionality to let an organization choose to bypass that choice screen OR one URL for institutional login and one for OpenAthens account logins as an account setting. 99% of our access is institutional login but we do sometimes need OpenAthens logins for support or outlier users.