OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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Status Feedback wanted
Workspace Librarians
Categories OpenAthens support
Created by Guest
Created on May 9, 2025

RELATED IDEAS

Add Error Template for "Mandatory attribute (unique user) not provided"

Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message:

Error message title: Mandatory attribute (unique user) not provided

Error message: Please contact your OpenAthens administrator using your organizational email address. Click on the button below.

This was confusing for that patron, and it would be great if this error message was also added to the list of templates that admins can edit.

Is this currently impacting your ability to use OpenAthens effectively? No
Idea type Ease of use of specific or groups of tasks/actions
  • Attach files
  • Guest
    May 20, 2025

    I get one or two tickets about this error message every week. Our users cannot make sense of this error message, but I can reply with a couple sentences and clear it up. This is a slam dunk of a use-case. Thank you for considering.

    Reply