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OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

Status Feedback wanted
Workspace Librarians
Categories Administrators
Created by Guest
Created on Jul 4, 2025

OpenAthens customise error message

Hi, We have realised we have the opportunity to customise our OpenAthens error message. This message is the one that appears whenever someone tries to access a resource they don't have access to, for various reasons. However, the way we can do this is not adequate for our needs. We would like to request this process be made more customisable. What we want OpenAthens to do:

Under Admin > Preferences > Error Templates Make the error message for "Access to resource" more customisable so the link can appear anywhere in the text, not just at the end.

Ideal: Allow HTML- adding line breaks and links anywhere in the text - e.g. we want to have a link in the middle of our error message, as well as line breaks for readibility.

If this is not possible, then change the fields to Add custom message, then Custom link title, then option to add more custom message and a second (or further) Custom link titles.

Is this currently impacting your ability to use OpenAthens effectively? No
Idea type Improves value of OpenAthens to my team/organization
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