OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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Status Research & discovery
Workspace Librarians
Categories Org information
Created by Guest
Created on Feb 24, 2025

RELATED IDEAS

Configurable html message or external link for resource not configured error. Option for notification

When you used the OpenAthens redirector on a resource that's not configured and active an error page is displayed to the patron. this message / page can't currently be modified.

It would be nice that we could add details and links to external systems here (or have the error redirect to an external site).

The option to have that error email admins would also be helpful, letting is know what resource isn't configured that our patron thinks should be, or obtained a link from some associated system.

Is this currently impacting your ability to use OpenAthens effectively? Yes
Idea type Something to improve
  • Attach files
  • Guest
    Reply
    |     Apr 11, 2025

    Agreed. I would also like to have the message for error code OA-AP-4032-1 ("The user has not been granted access to this resource. Restrictive mode is enabled for your organization.") show the link that the user is trying to get to.

    This is currently frustrating my coworkers to no end because we need to know which specific article is desired in order to troubleshoot (is it from a journal we subscribe to or not? do we have holdings for that year or not? etc).

    It seems to me that OpenAthens already knows what the target URL is, because the link resolver has to send it to OpenAthens in order to have OpenAthens redirect the user there. So hopefully it would be as relatively simple as configuring the error message to show data that is already there.