OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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Overall usability

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    The Authentication "Holy Grail": Collaborate Toward a Means for Users to Access Content Across Multiple Affiliations

    As OpenAthens gains marketshare in the library authentication landscape, it has become highly likely, especially in consortial environments, that a library user may belong to 2 or more organizations that use OpenAthens as the primary means of auth...
    about 1 month ago in Librarians / Accessing resources / Library/web portal / MyAthens / Org discovery (Wayfinder) / Overall usability 0 Feedback wanted

    Email templates - how to create more

    I would like to suggest an enhancement to the current email template functionality, specifically the ability to create and assign customised email templates based on user groups. Currently, the system uses a generic email template for account crea...
    about 1 year ago in Librarians / Org information / Overall usability 0 Feedback wanted

    Users receive non relevant errors messages

    For example a user when changing password received a 'invalid activation code' message. It didn't explain to the user what they had done wrong. Another example a user was renewing their account and got the password word wrong they received the mes...
    9 months ago in Librarians / Accessing resources / Overall usability  / Terminology 0 Feedback wanted

    Add a 'category' to resources for MyAthens+ resource lists

    It would be great if we could create custom 'category' labels for our resources, so that when we generate our list of resources in MyAthens+, we can have lists for different subject areas or categories that suit us.
    about 1 year ago in Librarians / Library/web portal / MyAthens / Overall usability  / Resource catalogue 0 Feedback wanted

    MyAthens+ UNDO button needed

    It would be highly beneficial to have an "UNDO" button (or a feature that shows previous versions of the interface) when using the admin version of MyAthens. This would eliminate the need to rely on memory or screenshots to maintain the layout in ...
    about 1 year ago in Librarians / Library/web portal / MyAthens / Overall usability 0 Feedback wanted

    Improve "Save" UX across multiple features and functionality, but especially with suborg mapping

    This problem is frequent across the OpenAthens admin landscape, but it is especially cumbersome in Connections>Organizations>Mapping. In the context of our consortium, we have 60 public libraries on a single connection. Those suborgs are map...
    about 2 months ago in Librarians / Org information / Overall usability  / User accounts and permission sets 0 Feedback wanted

    When OpenAthens sub-org inherits local authentication connector, enable Default Permission Set by default

    Typically, when creating a local authentication connector such as SAML, the Permissions tab starts out with the Default permission set automatically enabled. This is consistent with the documentation at https://docs.openathens.net/libraries/permis...
    2 months ago in Librarians / Org information / Overall usability  / User accounts and permission sets 0 Feedback wanted