OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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Ideas

    Localise the User Interfaces (support translation to multiple languages, date formats, time zones)

    Please add support to localise the user interfaces (support translation to multiple languages, date formats, time zones). Key interfaces: Authentication point - personal account and brokered logins (not including delegated connector) MyAthens+...
    13 days ago in Librarians / Accessing resources / Library/web portal / MyAthens / Org discovery (Wayfinder) / Overall usability 0 Feedback wanted

    Show UX when editing Login area

    Dear OpenAthens Team, We would like to raise a suggestion to show live UX picture example on the right-hand side when editing the login area for Display Names, Description, logo, etc. What it is currently: Ticket 2 Show UX 1A and 1B What we are th...
    about 2 months ago in Librarians / Accessing resources / Org information / Overall usability 0 Feedback wanted

    Timestamps reflecting local time zone

    It would be helpful to have timestamps in the admin dashboard reflect the institution's local time zone, rather than automatically deferring to GMT.
    over 1 year ago in Librarians / Org information / Overall usability  / Reporting 0 Research & discovery

    The Authentication "Holy Grail": Collaborate Toward a Means for Users to Access Content Across Multiple Affiliations

    As OpenAthens gains marketshare in the library authentication landscape, it has become highly likely, especially in consortial environments, that a library user may belong to 2 or more organizations that use OpenAthens as the primary means of auth...
    4 months ago in Librarians / Accessing resources / Library/web portal / MyAthens / Org discovery (Wayfinder) / Overall usability 0 Feedback wanted

    Provide a link from the Reports dashboard back to the Admin dashboard

    In the Admin dashboard I often click Statistics > Reporting to get to the reporting dashboard. But I haven't found a way to get back to the Admin dashboard. Please either provide a link back to the main Admin dashboard, or in the Admin menu, op...
    over 1 year ago in Librarians / Overall usability  / Search and navigation 2 Research & discovery

    Export a list of all resources assigned to a certain permission set

    If I want to get a list of all resources assigned to a certain group of users, I can do a search and see the tiles listed on-screen, but I can't export a list of them. Would be great to be able to export lists like this simply eg as a csv, to make...
    over 1 year ago in Librarians / Overall usability  / User accounts and permission sets 3 Research & discovery

    Auto-update certificates for 1:1 connections

    Our customers who utilize 1:1 connections create enterprise apps in Entra and periodically the X509 certificates expire. We currently ask them to send us updated metadata xml with the new x509 certificate, then we manually upload the new metadata ...
    6 months ago in Publishers / Keystone configuration 0 Feedback wanted

    Have OpenAthens' SP reporting data report on unique users

    The reports tell me the quantity of transfers to my products from a particular organization, in a given timeframe, but not how many unique users these transfers equate to; is it 100 people transferring once each, or 1 person transferring 100 times?
    over 1 year ago in Publishers / Reporting 0 Research & discovery

    Longer-lasting sessions/cookies

    1. Make the "Access code" requrement take much longer to re-appear (months instead of weeks). Being required to wait for this code so often is disruptive to workflow. At least IP-validate on site like it once did. 2. Make the session times much lo...
    over 1 year ago in Librarians / Administrators / Overall usability 4 Research & discovery

    Users' activity tab timestamp

    For very recent activity, this shows a timestamp as "A minute ago" or "3 minutes ago". This sort of relative time is not useful! Please give these entries a proper timestamp, e.g. "12 December 2023 at 11:12"
    over 1 year ago in Librarians / Overall usability 0 Research & discovery