OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

ADD A NEW IDEA

My votes: OpenAthens

Showing 51

A way to add alternative organisation names for use in discovery

My users know their organisation by many acronyms and abbreviations. It'd be great if there were a way to add these to the find-my-organisation search.
10 days ago in Librarians / Accessing resources / Org discovery (Wayfinder) 1 Feedback wanted

Prioritize/Rank/Re-order OpenAthens Federation results in Wayfinder institutional discovery search

If an institution has membership in multiple federations (such as OpenAthens and InCommon), when a library patron searches for their institution name in an OpenAthens Wayfinder "Find your institution" search, they will see multiple results that al...
15 days ago in Librarians / Accessing resources / Org discovery (Wayfinder) 1 Feedback wanted

Possibility of restricting personal OpenAthens accounts to specific IP addresses

Access accounts are often not the best choice when access to resources needs to be restricted to specific IP addresses (e.g., on-campus locations). This is because some providers require authentication using personal information, such as individua...
7 months ago in Librarians / User accounts and permission sets 0 Feedback wanted

OpenAthens customise error message

Hi, We have realised we have the opportunity to customise our OpenAthens error message. This message is the one that appears whenever someone tries to access a resource they don't have access to, for various reasons. However, the way we can do thi...
about 2 months ago in Librarians / Administrators 0 Feedback wanted

To implement a third-level breakdown in reporting as the current OpenAthens reports only offer a two-level resource breakdown, which limits the depth of analysis.

We require a consolidated report that includes Resource Name, Username, PG Code, and Usage Count, based on unique users, for analysis. Currently, there is no overlap between the reports that would allow for an XLOOKUP to merge PG Code or Username.
2 months ago in Librarians / Reporting 1 Feedback wanted

Ability to apply IP authentication to OpenAthens admin login in addition to username/password

Currently, login to the OpenAthens admin portal is available via username and password only. The customer would like the option to add IP authentication as an additional security measure. This way, even if the username and password are compromised...
4 months ago in Librarians / Administrators 1 Feedback wanted

Referring URL in error messages

Users often screenshot the error message they get from OpenAthens but neglect to tell us which platform they were trying to access a resource through - just being able to see what URL they were trying to access would shorten resolution and diagnos...
about 2 months ago in Librarians 1 Feedback wanted

Add Error Template for "Mandatory attribute (unique user) not provided"

Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message: Error message title...
3 months ago in Librarians / OpenAthens support 1 Feedback wanted

See more than just one year's usage at a time in Reports

In Reports > Data explorer > Resources > Usage, you can only see one year's worth of usage at a time. If you want more than just one year's usage, you have to update the start and end dates, download the report, update the start and end d...
4 months ago in Librarians / Reporting 0 Feedback wanted

Export a list of all resources assigned to a certain permission set

If I want to get a list of all resources assigned to a certain group of users, I can do a search and see the tiles listed on-screen, but I can't export a list of them. Would be great to be able to export lists like this simply eg as a csv, to make...
7 months ago in Librarians / Overall usability  / User accounts and permission sets 3 Feedback wanted