OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

ADD A NEW IDEA

OpenAthens

Showing 83 of 83

OpenAthens customise error message

Hi, We have realised we have the opportunity to customise our OpenAthens error message. This message is the one that appears whenever someone tries to access a resource they don't have access to, for various reasons. However, the way we can do thi...
15 days ago in Librarians / Administrators 0 Feedback wanted

Referring URL in error messages

Users often screenshot the error message they get from OpenAthens but neglect to tell us which platform they were trying to access a resource through - just being able to see what URL they were trying to access would shorten resolution and diagnos...
25 days ago in Librarians 0 Feedback wanted

Allow searching by username in Reports Dashboard

Sometimes when we have a user who has reported an issue, or we're waiting for a user to test out accessing a particular resource, we want to be able to check on their activity via OpenAthens Reports Dashboard. If the user is not in the top number ...
25 days ago in Librarians 0 Feedback wanted

To implement a third-level breakdown in reporting as the current OpenAthens reports only offer a two-level resource breakdown, which limits the depth of analysis.

We require a consolidated report that includes Resource Name, Username, PG Code, and Usage Count, based on unique users, for analysis. Currently, there is no overlap between the reports that would allow for an XLOOKUP to merge PG Code or Username.
about 1 month ago in Librarians / Reporting 1 Feedback wanted

Create a separate login page that is not connected to SAML for other types of users

We do not want to turn on the landing page that makes our patrons choose how to authenticate bc most of the time we are using SAML. We would like a separate log in page for guest accounts to use for community patrons, vendors, and alumni.
about 1 month ago in Librarians / Accessing resources / Library/web portal / MyAthens 3 Feedback wanted

Make it easier to edit text/offer guidance in the "Domain" area across more than one IdP connection

When an institution has more than one connection (student/faculty & staff) it should be simpler to edit the OpenAthens login screen in domain settings, and admins should be able to edit text and messages all in one place.
about 2 months ago in Librarians / Administrators / Org information 0 Feedback wanted

Users receive non relevant errors messages

For example a user when changing password received a 'invalid activation code' message. It didn't explain to the user what they had done wrong. Another example a user was renewing their account and got the password word wrong they received the mes...
about 2 months ago in Librarians / Accessing resources / Overall usability  / Terminology 0 Feedback wanted

MyAthens+ Localization

In addition to the current A to Z, we would like hosting and browsing in local languages.(ex. Japanese: Hiragana (あいうえお....) To do this, the resource needs a additonal metadata for hosting and sorting (local language title).
about 2 months ago in Librarians / Library/web portal / MyAthens 0 Feedback wanted

notification any time a new resource gets added to Compatible Providers search

It would be great to have a way to get a notification any time a new resource gets added or updated in the Compatible Providers search. I want to know when new cards are added so I can proactively see if I need to allocate them. https://www.openat...
about 2 months ago in Librarians / Resource catalogue 0 Feedback wanted

Stop requiring AssertionConsumerServiceURL parameter inside SAML requests

As explained in OASD-27648, the OpenAthens IdP requires SAML requests to identify the SP’s “AssertionConsumerServiceURL=” or else OpenAthens will throw the following Bad Request error: “Could not establish assertion consumer service url for…“ OASD...
2 months ago in Publishers / * Other 3 Already exists