OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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Ideas

    Allow restricted mode on a per resource basis (with permissive mode enabled)

    I have a request to restrict access to certain specific resources to certain groups of our users. OpenAthens allows for either:Restrictive mode - Each and every resource is allocated based on Permission sets.Permissive Mode - Everyone can access E...
    over 1 year ago in Librarians / User accounts and permission sets 1 Research & discovery

    Download graphs as PDFs

    It would be helpful if librarians could download graphs in the reporting module as PDFs, as this would save time when sharing usage reports with management during the subscription renewal period.
    over 1 year ago in Librarians / Reporting 1 Research & discovery

    Show UX when editing Login area

    Dear OpenAthens Team, We would like to raise a suggestion to show live UX picture example on the right-hand side when editing the login area for Display Names, Description, logo, etc. What it is currently: Ticket 2 Show UX 1A and 1B What we are th...
    5 months ago in Librarians / Accessing resources / Org information / Overall usability 0 Feedback wanted

    Fulltext Usage

    Currently, OpenAthens provides the session/login counts for publishers/patrons. We cannot identify their actual FT usage of resources accessed via OA. This feature would be a great value addition for all OA users and administrators.
    over 1 year ago in Librarians / Reporting 1 Research & discovery

    Multi-factor authentication for managed accounts

    Some institutions require MFA for end-users as part of their due diligence process. Can MFA for end-users be made available within OpenAthens, specifically for managed accounts?
    over 1 year ago in Librarians / Accessing resources / User accounts and permission sets 0 Research & discovery

    Prioritize/Rank/Re-order OpenAthens Federation results in Wayfinder institutional discovery search

    If an institution has membership in multiple federations (such as OpenAthens and InCommon), when a library patron searches for their institution name in an OpenAthens Wayfinder "Find your institution" search, they will see multiple results that al...
    about 1 year ago in Librarians / Accessing resources / Org discovery (Wayfinder) 1 Feedback wanted

    Have OpenAthens' SP reporting data report on unique users

    The reports tell me the quantity of transfers to my products from a particular organization, in a given timeframe, but not how many unique users these transfers equate to; is it 100 people transferring once each, or 1 person transferring 100 times?
    almost 2 years ago in Publishers / Reporting 0 Research & discovery

    Auto-update certificates for 1:1 connections

    Our customers who utilize 1:1 connections create enterprise apps in Entra and periodically the X509 certificates expire. We currently ask them to send us updated metadata xml with the new x509 certificate, then we manually upload the new metadata ...
    9 months ago in Publishers / Keystone configuration 0 Feedback wanted

    Longer-lasting sessions/cookies

    1. Make the "Access code" requrement take much longer to re-appear (months instead of weeks). Being required to wait for this code so often is disruptive to workflow. At least IP-validate on site like it once did. 2. Make the session times much lo...
    over 1 year ago in Librarians / Administrators / Overall usability 4 Research & discovery

    Add Error Template for "Mandatory attribute (unique user) not provided"

    Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message: Error message title...
    about 1 year ago in Librarians / OpenAthens support 2 Feedback wanted