OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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OpenAthens

    Enhance Link Generator to Convert Proxied URLs

    I’d like to request an enhancement to the OpenAthens Link Generator tool (example: https://go.openathens.net/generate/myInstitution.edu/123456787 to improve its ability to handle generic proxied URLs. Currently, the generator successfully converts...
    8 months ago in Librarians / Proxy / Redirector 0 Research & discovery

    OpenAthens customise error message

    Hi, We have realised we have the opportunity to customise our OpenAthens error message. This message is the one that appears whenever someone tries to access a resource they don't have access to, for various reasons. However, the way we can do thi...
    10 months ago in Librarians / Administrators 0 Feedback wanted

    Fulltext Usage

    Currently, OpenAthens provides the session/login counts for publishers/patrons. We cannot identify their actual FT usage of resources accessed via OA. This feature would be a great value addition for all OA users and administrators.
    over 1 year ago in Librarians / Reporting 1 Research & discovery

    Allow restricted mode on a per resource basis (with permissive mode enabled)

    I have a request to restrict access to certain specific resources to certain groups of our users. OpenAthens allows for either:Restrictive mode - Each and every resource is allocated based on Permission sets.Permissive Mode - Everyone can access E...
    over 1 year ago in Librarians / User accounts and permission sets 1 Research & discovery

    Add Error Template for "Mandatory attribute (unique user) not provided"

    Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message: Error message title...
    11 months ago in Librarians / OpenAthens support 2 Feedback wanted

    Download graphs as PDFs

    It would be helpful if librarians could download graphs in the reporting module as PDFs, as this would save time when sharing usage reports with management during the subscription renewal period.
    over 1 year ago in Librarians / Reporting 1 Research & discovery

    More help for users with multiple accounts

    Please make it easier to have multiple accounts. i.e. student at 2 institutions with 2 OpenAthens accounts gets locked out regularly from one or the other
    7 months ago in Librarians / User accounts and permission sets 1 Research & discovery

    Remember my computer for longer

    I would like less frequent requests to confirm access codes when I'm on the same device.
    6 months ago in Librarians / Administrators 0 Feedback wanted

    Multi-factor authentication for managed accounts

    Some institutions require MFA for end-users as part of their due diligence process. Can MFA for end-users be made available within OpenAthens, specifically for managed accounts?
    over 1 year ago in Librarians / Accessing resources / User accounts and permission sets 0 Research & discovery

    Show which username triggered the "insufficient attributes" authentication error

    We occasionally see "Authentication failed - insufficient attributes | Expected unique user id attribute not found" errors in OpenAthens Admin under Auditing. Currently, these error messages do not show which username experienced the problem. This...
    6 months ago in Librarians / Reporting 0 Feedback wanted