OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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My votes: Librarians

Showing 39

Referring URL in error messages

Users often screenshot the error message they get from OpenAthens but neglect to tell us which platform they were trying to access a resource through - just being able to see what URL they were trying to access would shorten resolution and diagnos...
5 months ago in Librarians 1 Feedback wanted

Remember my computer for longer

I would like less frequent requests to confirm access codes when I'm on the same device.
about 1 month ago in Librarians / Administrators 0 Feedback wanted

A way to add alternative organisation names for use in discovery

My users know their organisation by many acronyms and abbreviations. It'd be great if there were a way to add these to the find-my-organisation search.
3 months ago in Librarians / Accessing resources / Org discovery (Wayfinder) 1 Feedback wanted

Show which username triggered the "insufficient attributes" authentication error

We occasionally see "Authentication failed - insufficient attributes | Expected unique user id attribute not found" errors in OpenAthens Admin under Auditing. Currently, these error messages do not show which username experienced the problem. This...
about 1 month ago in Librarians / Reporting 0 Feedback wanted

Ability to export and import settings configurations in OA Admin

Develop support for exporting and importing OpenAthens Admin settings via XML file. Use case #1: Onboarding When setting up a new library, upload a file of their customizations and preferences so that less manual work (e.g. clicking, typing, searc...
21 days ago in Librarians / Administrators / OpenAthens support  / Org information 0 Feedback wanted

Ability to apply IP authentication to OpenAthens admin login in addition to username/password

Currently, login to the OpenAthens admin portal is available via username and password only. The customer would like the option to add IP authentication as an additional security measure. This way, even if the username and password are compromised...
7 months ago in Librarians / Administrators 2 Feedback wanted

OrgID-level linking, create links to a specific sub-org

Currently, all OpenAthens linking seems to be based on the Entity ID. This means that sub-orgs who do not have their own Entity ID (and instead inherit it from their Domain) have no choice but to navigate through the login journey starting at the ...
28 days ago in Librarians / Org information 0 Feedback wanted

OpenAthens customise error message

Hi, We have realised we have the opportunity to customise our OpenAthens error message. This message is the one that appears whenever someone tries to access a resource they don't have access to, for various reasons. However, the way we can do thi...
5 months ago in Librarians / Administrators 0 Feedback wanted

Admin access via SSO for security purposes

For security purposes our company would require to access to the OpenAthens admin portal via SSO. We know that this feature is not available at the moment and that the access is only available via username and password. Are you planning to impleme...
9 months ago in Librarians / Administrators 3 Feedback wanted

To implement a third-level breakdown in reporting as the current OpenAthens reports only offer a two-level resource breakdown, which limits the depth of analysis.

We require a consolidated report that includes Resource Name, Username, PG Code, and Usage Count, based on unique users, for analysis. Currently, there is no overlap between the reports that would allow for an XLOOKUP to merge PG Code or Username.
5 months ago in Librarians / Reporting 1 Feedback wanted