OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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OpenAthens

    Additional Sign In Logo Options

    Dear OpenAthens Team, We would like to raise a suggestion to provide an option to put in additional logo or pictures in 2 login areas for organizations under umbrella companies or transnational education programs with other universities. What it i...
    about 1 month ago in Librarians / Accessing resources / Org information 0 Feedback wanted

    'Read-only' administrator access for reporting.

    'Read-only' view of the OpenAthens reports. To be in the form of a new administrator 'role'. There are often stakeholders at organisations who need/want access to the reports, but who should not have access to the rest of the admin dashboard.
    over 1 year ago in Librarians / Administrators / Reporting 2 Research & discovery

    Timestamps reflecting local time zone

    It would be helpful to have timestamps in the admin dashboard reflect the institution's local time zone, rather than automatically deferring to GMT.
    over 1 year ago in Librarians / Org information / Overall usability  / Reporting 0 Research & discovery

    Referring URL in error messages

    Users often screenshot the error message they get from OpenAthens but neglect to tell us which platform they were trying to access a resource through - just being able to see what URL they were trying to access would shorten resolution and diagnos...
    10 months ago in Librarians 1 Feedback wanted

    To implement a third-level breakdown in reporting as the current OpenAthens reports only offer a two-level resource breakdown, which limits the depth of analysis.

    We require a consolidated report that includes Resource Name, Username, PG Code, and Usage Count, based on unique users, for analysis. Currently, there is no overlap between the reports that would allow for an XLOOKUP to merge PG Code or Username.
    10 months ago in Librarians / Reporting 3 Feedback wanted

    Admin access via SSO for security purposes

    For security purposes our company would require to access to the OpenAthens admin portal via SSO. We know that this feature is not available at the moment and that the access is only available via username and password. Are you planning to impleme...
    about 1 year ago in Librarians / Administrators 8 Feedback wanted

    Expand scheduled reports to include Annual, Biannual and quarterly reports.

    We need to report on time segments larger than a week or a month. It would be great to be able to schedule these Annually, Biannually, and Quarterly.
    4 months ago in Librarians / Reporting 2 Feedback wanted

    Keep a change log for allocated resources in the catalogue

    Currently in the resources catalogue, there is very little information available to an institution outside of the resource details. It would be really helpful to have an additional tab on each resource where the system records any changes applied ...
    about 1 year ago in Librarians / Activating resources / Resource catalogue 2 Research & discovery

    Provide a link from the Reports dashboard back to the Admin dashboard

    In the Admin dashboard I often click Statistics > Reporting to get to the reporting dashboard. But I haven't found a way to get back to the Admin dashboard. Please either provide a link back to the main Admin dashboard, or in the Admin menu, op...
    over 1 year ago in Librarians / Overall usability  / Search and navigation 2 Research & discovery

    The Authentication "Holy Grail": Collaborate Toward a Means for Users to Access Content Across Multiple Affiliations

    As OpenAthens gains marketshare in the library authentication landscape, it has become highly likely, especially in consortial environments, that a library user may belong to 2 or more organizations that use OpenAthens as the primary means of auth...
    3 months ago in Librarians / Accessing resources / Library/web portal / MyAthens / Org discovery (Wayfinder) / Overall usability 0 Feedback wanted