OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

ADD A NEW IDEA

My votes: OpenAthens

Showing 87 of 87

To implement a third-level breakdown in reporting as the current OpenAthens reports only offer a two-level resource breakdown, which limits the depth of analysis.

We require a consolidated report that includes Resource Name, Username, PG Code, and Usage Count, based on unique users, for analysis. Currently, there is no overlap between the reports that would allow for an XLOOKUP to merge PG Code or Username.
2 months ago in Librarians / Reporting 1 Feedback wanted

Ability to apply IP authentication to OpenAthens admin login in addition to username/password

Currently, login to the OpenAthens admin portal is available via username and password only. The customer would like the option to add IP authentication as an additional security measure. This way, even if the username and password are compromised...
4 months ago in Librarians / Administrators 1 Feedback wanted

Keep a change log for allocated resources in the catalogue

Currently in the resources catalogue, there is very little information available to an institution outside of the resource details. It would be really helpful to have an additional tab on each resource where the system records any changes applied ...
7 months ago in Librarians / Activating resources / Resource catalogue 2 Research & discovery

Timestamps reflecting local time zone

It would be helpful to have timestamps in the admin dashboard reflect the institution's local time zone, rather than automatically deferring to GMT.
10 months ago in Librarians / Org information / Overall usability  / Reporting 0 Research & discovery

Referring URL in error messages

Users often screenshot the error message they get from OpenAthens but neglect to tell us which platform they were trying to access a resource through - just being able to see what URL they were trying to access would shorten resolution and diagnos...
2 months ago in Librarians 1 Feedback wanted

Provide a link from the Reports dashboard back to the Admin dashboard

In the Admin dashboard I often click Statistics > Reporting to get to the reporting dashboard. But I haven't found a way to get back to the Admin dashboard. Please either provide a link back to the main Admin dashboard, or in the Admin menu, op...
8 months ago in Librarians / Overall usability  / Search and navigation 2 Research & discovery

Allow restricted mode on a per resource basis (with permissive mode enabled)

I have a request to restrict access to certain specific resources to certain groups of our users. OpenAthens allows for either:Restrictive mode - Each and every resource is allocated based on Permission sets.Permissive Mode - Everyone can access E...
8 months ago in Librarians / User accounts and permission sets 1 Research & discovery

Add Error Template for "Mandatory attribute (unique user) not provided"

Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message: Error message title...
4 months ago in Librarians / OpenAthens support 1 Feedback wanted

Fulltext Usage

Currently, OpenAthens provides the session/login counts for publishers/patrons. We cannot identify their actual FT usage of resources accessed via OA. This feature would be a great value addition for all OA users and administrators.
9 months ago in Librarians / Reporting 1 Research & discovery

Read only view of Domain, Schema Editor and Attribute Release settings for Administrators

Currently OAMD allows two types of Admin Roles in the platform, Administrator and Owner. Owner has enhanced access in that it can edit Domain, Schema Editor and Attribute Release settings. Administrators have no access to these areas at all, which...
8 months ago in Librarians / Administrators 0 Research & discovery