OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

ADD A NEW IDEA

All ideas

    Add Error Template for "Mandatory attribute (unique user) not provided"

    Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message: Error message title...
    12 months ago in Librarians / OpenAthens support 2 Feedback wanted

    Remember my computer for longer

    I would like less frequent requests to confirm access codes when I'm on the same device.
    6 months ago in Librarians / Administrators 0 Feedback wanted

    notification any time a new resource gets added to Compatible Providers search

    It would be great to have a way to get a notification any time a new resource gets added or updated in the Compatible Providers search. I want to know when new cards are added so I can proactively see if I need to allocate them. https://www.openat...
    11 months ago in Librarians / Resource catalogue 0 Feedback wanted

    Show which username triggered the "insufficient attributes" authentication error

    We occasionally see "Authentication failed - insufficient attributes | Expected unique user id attribute not found" errors in OpenAthens Admin under Auditing. Currently, these error messages do not show which username experienced the problem. This...
    7 months ago in Librarians / Reporting 0 Feedback wanted

    See more than just one year's usage at a time in Reports

    In Reports > Data explorer > Resources > Usage, you can only see one year's worth of usage at a time. If you want more than just one year's usage, you have to update the start and end dates, download the report, update the start and end d...
    about 1 year ago in Librarians / Reporting 0 Feedback wanted

    Allow searching by username in Reports Dashboard

    Sometimes when we have a user who has reported an issue, or we're waiting for a user to test out accessing a particular resource, we want to be able to check on their activity via OpenAthens Reports Dashboard. If the user is not in the top number ...
    10 months ago in Librarians 0 Feedback wanted

    OrgID-level linking, create links to a specific sub-org

    Currently, all OpenAthens linking seems to be based on the Entity ID. This means that sub-orgs who do not have their own Entity ID (and instead inherit it from their Domain) have no choice but to navigate through the login journey starting at the ...
    6 months ago in Librarians / Org information 0 Feedback wanted

    Improve "Save" UX across multiple features and functionality, but especially with suborg mapping

    This problem is frequent across the OpenAthens admin landscape, but it is especially cumbersome in Connections>Organizations>Mapping. In the context of our consortium, we have 60 public libraries on a single connection. Those suborgs are map...
    4 months ago in Librarians / Org information / Overall usability  / User accounts and permission sets 0 Feedback wanted

    When OpenAthens sub-org inherits local authentication connector, enable Default Permission Set by default

    Typically, when creating a local authentication connector such as SAML, the Permissions tab starts out with the Default permission set automatically enabled. This is consistent with the documentation at https://docs.openathens.net/libraries/permis...
    5 months ago in Librarians / Org information / Overall usability  / User accounts and permission sets 0 Feedback wanted

    Expand upon reports API

    The API does not really do much, I would like to be able to automatically import the data we are getting from it to another source since we have many forms of tracking user data. However, I cannot because the reports API only handles one type. I w...
    8 months ago in Librarians / Reporting 0 Feedback wanted