OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

ADD A NEW IDEA

Librarians

Showing 73 of 82

Improve support for DOI links within the OpenAthens Redirector

We have been having issues linking to content from Sage vis the OpenAthens Redirector. This is due to the OpenAthens Redirector not honouring the URL registered against the DOI reference (e.g. As an example you can use the Crossref API to look at ...
about 2 months ago in Librarians / Accessing resources / Redirector 1 Research & discovery

To implement a third-level breakdown in reporting as the current OpenAthens reports only offer a two-level resource breakdown, which limits the depth of analysis.

We require a consolidated report that includes Resource Name, Username, PG Code, and Usage Count, based on unique users, for analysis. Currently, there is no overlap between the reports that would allow for an XLOOKUP to merge PG Code or Username.
15 days ago in Librarians / Reporting 1 Feedback wanted

Managing credentials for non-compatible resources within OpenAthens

With a large number of platforms and resources that remain incompatible with OpenAthens, managing their credentials separately in external systems has become an increasingly complex and time-consuming task for organizations. Given OpenAthens' role...
4 months ago in Librarians / Accessing resources / Proxy 5 Research & discovery

Referring URL in error messages

Users often screenshot the error message they get from OpenAthens but neglect to tell us which platform they were trying to access a resource through - just being able to see what URL they were trying to access would shorten resolution and diagnos...
7 days ago in Librarians 0 Feedback wanted

Allow investigation of particular username in Reports Dashboard

Sometimes when we have a user who has reported an issue, or we're waiting for a user to test out accessing a particular resource, we want to be able to check on their activity via OpenAthens Reports Dashboard. If the user is not in the top number ...
7 days ago in Librarians 0 Feedback wanted

Configurable html message or external link for resource not configured error. Option for notification

When you used the OpenAthens redirector on a resource that's not configured and active an error page is displayed to the patron. this message / page can't currently be modified. It would be nice that we could add details and links to external syst...
4 months ago in Librarians / Org information 2 Research & discovery

Ability to apply IP authentication to OpenAthens admin login in addition to username/password

Currently, login to the OpenAthens admin portal is available via username and password only. The customer would like the option to add IP authentication as an additional security measure. This way, even if the username and password are compromised...
about 2 months ago in Librarians / Administrators 0 Feedback wanted

Add Error Template for "Mandatory attribute (unique user) not provided"

Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message: Error message title...
about 2 months ago in Librarians / OpenAthens support 1 Feedback wanted

'Read-only' administrator access for reporting.

'Read-only' view of the OpenAthens reports. To be in the form of a new administrator 'role'. There are often stakeholders at organisations who need/want access to the reports, but who should not have access to the rest of the admin dashboard.
7 months ago in Librarians / Administrators / Reporting 2 Research & discovery

Keep a change log for allocated resources in the catalogue

Currently in the resources catalogue, there is very little information available to an institution outside of the resource details. It would be really helpful to have an additional tab on each resource where the system records any changes applied ...
5 months ago in Librarians / Activating resources / Resource catalogue 2 Research & discovery