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OpenAthens Ideas Portal

We're always looking for ways to improve our products, and we'd love your input to help us make that happen. Your suggestions will guide us in deciding where we should focus our future research and development.

Just sign in with your email to share your thoughts or vote for ideas you like—it'll help them get noticed!


Here’s how the portal is organised:

  • Librarians (Identity Providers): Share ideas that help organisations that manage user identities and provide access to online content and services. This includes improving the experience for students and researchers.

  • Publishers (Service Providers): Share ideas for organisations that offer content and services.


Guidance on using this portal

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All ideas

Auto-update certificates for 1:1 connections

Our customers who utilize 1:1 connections create enterprise apps in Entra and periodically the X509 certificates expire. We currently ask them to send us updated metadata xml with the new x509 certificate, then we manually upload the new metadata ...
12 months ago in Publishers / Keystone configuration 0 Feedback wanted

The Authentication "Holy Grail": Collaborate Toward a Means for Users to Access Content Across Multiple Affiliations

As OpenAthens gains marketshare in the library authentication landscape, it has become highly likely, especially in consortial environments, that a library user may belong to 2 or more organizations that use OpenAthens as the primary means of auth...

Ability to obtain eduPersonTargetedIDs for users

OpenAthens generates a unique eduPersonTargetedID value for each user. That attribute is frequently used to create personal user accounts with SAML-based SPs. It's how SPs remember the user on subsequent logins so they can pair them with their sav...
about 1 year ago in Librarians / Attribute release / Reporting / User accounts and permission sets 0 Research & discovery

Longer-lasting sessions/cookies

1. Make the "Access code" requrement take much longer to re-appear (months instead of weeks). Being required to wait for this code so often is disruptive to workflow. At least IP-validate on site like it once did. 2. Make the session times much lo...
almost 2 years ago in Librarians / Administrators / Overall usability 4 Research & discovery

The ability to add another link unique to a college to be configured for their login landing page

There are two links at the bottom of the login page (Manage cookie preferences and Privacy). Douglas College would like the ability to have an additional custom link added to this login page (see screenshot).
4 months ago in Librarians / Org discovery (Wayfinder) 0 Feedback wanted

Add Error Template for "Mandatory attribute (unique user) not provided"

Admins are currently able to edit the error templates for various error messages via Preferences > Error Templates. However, not every error message has a template on this page. Recently a patron received this error message: Error message title...
over 1 year ago in Librarians / OpenAthens support 2 Feedback wanted

Ability to export and import settings configurations in OA Admin

Develop support for exporting and importing OpenAthens Admin settings via XML file. Use case #1: Onboarding When setting up a new library, upload a file of their customizations and preferences so that less manual work (e.g. clicking, typing, searc...
12 months ago in Librarians / Administrators / OpenAthens support  / Org information 0 Feedback wanted

Option to auto-activate new resource tiles for already activated publishers

I’d like to see auto-activation of resource tiles as an option. If we have a publisher’s resource tile activated and another one becomes available for them, I would like that to activate automatically either according to template options that we s...
almost 2 years ago in Librarians / Activating resources 0 Research & discovery

notification any time a new resource gets added to Compatible Providers search

It would be great to have a way to get a notification any time a new resource gets added or updated in the Compatible Providers search. I want to know when new cards are added so I can proactively see if I need to allocate them. https://www.openat...
over 1 year ago in Librarians / Resource catalogue 0 Feedback wanted

Show UX when editing Login area

Dear OpenAthens Team, We would like to raise a suggestion to show live UX picture example on the right-hand side when editing the login area for Display Names, Description, logo, etc. What it is currently: Ticket 2 Show UX 1A and 1B What we are th...
8 months ago in Librarians / Accessing resources / Org information / Overall usability 0 Feedback wanted